An elegant, calm Nairobi living room at golden hour

HavenKey Concierge

Life, beautifully managed.

From the everyday details of household management to the thoughtful coordination of your home and personal affairs, we make life simpler through discreet, dependable, and personalised service.

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Our promise

More time for what matters.

Your time is valuable. Your home deserves attention. And the details of daily life should not always fall on your shoulders.

HavenKey Concierge brings structure, coordination, and peace of mind to the responsibilities that keep life moving. From household arrangements to personal requests and property follow-ups, we help ensure the details receive the attention they deserve.

Reclaim Your Time

Spend less time coordinating appointments, managing household tasks, and following up with service providers.

Confidence in the Details

Know what has been requested, what has been arranged, and what still requires your attention.

Personalised, Discreet Support

Receive assistance shaped around your preferences, priorities, schedule, and household needs.

Our services

Thoughtful support for everyday living.

Practical help, carefully coordinated around your life.

Home and Household Concierge

Support with household shopping, cleaning and laundry coordination, domestic staff scheduling, repairs, home maintenance, utility reminders and home readiness.

Personal and Executive Concierge

Assistance with shopping, deliveries, appointment scheduling, document errands, bill follow-ups, car servicing arrangements, pharmacy pickups, personal administration, reservations, gifting, and other approved personal tasks.

Family and Lifestyle Support

Coordinate school related logistics, family events, travel, holiday preparation, restaurant bookings, family appointments and guest arrangements.

Property and Relocation Concierge

Property viewings, visual inspections, move in and move out coordination, furnishing, utility setup, contractor access and maintenance follow up.

Diaspora and Remote Property Support

Local coordination for overseas clients, family support errands, property visits, approved payments, contractor oversight and regular documented reports.

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How it works

A considered beginning.

Private consultation

We listen to your household, priorities, and preferences.

A tailored arrangement

We agree on the support you need and how you prefer to communicate.

Coordinated with care

We arrange, follow up, and keep you informed at every step.

Private consultation

Let us take care of the details.

Begin with a private, no-obligation consultation to discuss your household and how we can help.

Arrange a Private Consultation